Privacy Policy & Terms of Service

At Uxally, we value transparency, privacy, and clear business relationships. This page explains how we collect and protect personal information, as well as the terms that govern our software development services.

Privacy Policy

Last updated: July 19, 2026

1. Data Controller

Uxally (hereinafter referred to as "Uxally," "we," "us," or "the company"), based in Azul, Buenos Aires, Argentina, is responsible for the processing of personal data collected through the website uxally.com.ar and through the software development services we provide.

Contact: [email protected]

2. Information We Collect

We collect only the information necessary to provide our services and maintain our business relationships.

Contact Information

We may collect:

Full name
Email address
Phone number
Company or organization name

This information may be provided through our contact forms, WhatsApp, email, or other direct communication channels.

Website Usage Information

We may collect technical and usage information, including:

IP address
Browser type
Device information
Pages visited
Time spent on the website
Interactions within the website

This information may be collected through analytics and website optimization tools. Where required, these tools are activated only after you provide consent through our cookie banner.

Project Information

During the quotation, contracting, and development processes, clients may provide technical or business information, including:

Software requirements
Project documentation
Technical specifications
System credentials or access information
Business processes and operational data

We do not intentionally collect sensitive personal information, such as health information, ethnic origin, religious beliefs, biometric information, or other specially protected data.

3. How We Use Your Information

We use personal and project information exclusively to:

Respond to inquiries and prepare project proposals or quotations.
Provide contracted software development services.
Communicate relevant information about active projects.
Manage client relationships and provide technical support.
Improve the performance, usability, and security of our website.
Comply with applicable legal, accounting, commercial, and tax obligations.

We do not sell personal information or use it for third-party advertising purposes.

4. Legal Basis for Processing

Depending on the circumstances, we process personal information based on:

Your explicit consent when submitting a contact form or voluntarily providing information.
The performance of a service agreement or contract.
Compliance with applicable legal and regulatory obligations.
Our legitimate interest in maintaining secure operations, improving our services, and managing client relationships.

Personal data is processed in accordance with applicable legislation in the Republic of Argentina, including Law No. 25,326 on the Protection of Personal Data. Where applicable, we may also consider relevant international privacy regulations, including the General Data Protection Regulation (GDPR).

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy.

Contact and commercial information may be retained for the duration of the business relationship and for the period required by applicable accounting, commercial, or tax regulations.

Project-related information is generally retained during the term of the service agreement and for up to two additional years after its completion, unless a different period is agreed upon or required by law.

6. International Data Transfers

Some information may be processed outside Argentina when we use third-party services such as email providers, cloud infrastructure, project management platforms, hosting services, or software development tools.

When applicable, we take reasonable measures to work with providers that maintain appropriate security and data protection standards.

7. Your Privacy Rights

Depending on applicable law, you may have the right to:

Access: Request information about the personal data we hold about you.
Rectification: Request the correction of inaccurate or incomplete information.
Deletion: Request the deletion of personal information when legally applicable.
Objection: Object to certain forms of data processing.
Restriction: Request limitations on the processing of your information.
Portability: Request a structured and commonly used copy of your information.

To exercise these rights, contact us at [email protected] and include your name and a description of your request.

We will respond within a reasonable period and in accordance with applicable legal requirements.

8. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website usage, and optimize the user experience.

Where required, we display a consent banner that allows visitors to accept or reject non-essential cookies.

You may also manage or delete cookies through your browser settings. Disabling certain cookies may affect some website features.

9. Security

We apply reasonable technical and organizational measures to protect personal and project information against unauthorized access, loss, alteration, disclosure, or destruction.

These measures may include:

Encrypted communications through HTTPS/TLS.
Access controls based on roles and responsibilities.
Secure authentication practices.
Restricted access to project information.
Secure development and deployment procedures.

Although we take reasonable precautions, no online system can guarantee absolute security.

If a security incident affects personal information, we will take appropriate steps in accordance with applicable legal requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes in our services, technologies, legal requirements, or business practices.

The latest update date will always appear at the beginning of this document. Material changes may be communicated through our website or directly to active clients when appropriate.

11. Privacy Contact

For questions about privacy, personal information, or data protection, contact us:

Email: [email protected]
Location: Azul, Buenos Aires, Argentina

Terms of Service

Last updated: June 20, 2026

1. Parties to the Agreement

These Terms of Service govern the relationship between Uxally, the provider of software development services based in Azul, Buenos Aires, Argentina, and the Client, defined as any individual or legal entity that contracts our services.

By accepting a proposal, signing an agreement, approving a project, or contracting any service provided by Uxally, the Client agrees to these Terms of Service.

2. Services

Uxally provides professional software development and technology services, including:

Custom software development.
Web applications and internal business systems.
Software-as-a-Service (SaaS) platforms.
Marketplaces and multi-sided digital platforms.
Business process automation.
Third-party API and service integrations.
Payment system integrations.
Security audits and code reviews.
Technical consulting and software architecture.

The specific scope, deliverables, timeline, pricing, and technical requirements for each project will be defined in a proposal, statement of work, service agreement, or other written document accepted by both parties.

3. Pricing and Payments

Unless otherwise agreed in writing, prices are expressed in United States dollars (USD).

Projects may be billed through deposits, milestones, recurring payments, or other payment structures defined in the applicable proposal or agreement.

An initial payment or deposit may be required before work begins.

The Client understands that project timelines may depend on timely payments. If an agreed payment is delayed, Uxally may pause the project until the outstanding amount is resolved. Such a pause will not constitute a breach by Uxally.

Prices do not include taxes, banking fees, transaction fees, or other charges that may apply in the Client's country unless expressly stated.

4. Intellectual Property

Once the project has been paid in full, the Client receives ownership of the custom source code and project-specific deliverables created specifically for the agreed project.

Uxally will provide the source code through the repository or delivery method established in the applicable agreement, together with the technical documentation included in the agreed scope.

The following are not transferred unless expressly agreed:

Open-source libraries and packages, which remain subject to their respective licenses.
Third-party tools, platforms, frameworks, or services.
Pre-existing Uxally code, reusable components, templates, methodologies, and development processes.
General-purpose tools or technical knowledge developed independently of the Client's project.

Uxally may reference the Client and completed project as part of its portfolio, case studies, or promotional materials unless the Client requests confidentiality in writing or the parties agree otherwise.

5. Confidentiality

Uxally will treat non-public technical, commercial, operational, and strategic information provided by the Client as confidential.

We will not disclose confidential project information to third parties without authorization, except when required by law or when disclosure is necessary to provide the contracted services through authorized providers or collaborators subject to appropriate confidentiality obligations.

This obligation remains in effect during the project and for three years after its completion, unless a different period is established in a separate agreement.

6. Project Timelines and Deliveries

Project timelines are estimates based on the agreed scope, available information, technical complexity, and expected collaboration between the parties.

Uxally will communicate significant delays or changes as reasonably possible.

Project timelines may be affected by:

Changes requested by the Client.
Delays in providing required information, content, access, approvals, or feedback.
Changes to third-party services or APIs.
Technical dependencies outside Uxally's control.
Events of force majeure.

Any change to the agreed scope must be documented and may affect the project's price, timeline, and deliverables.

7. Warranty and Post-Delivery Support

Uxally provides a 30-calendar-day warranty period beginning on the final delivery date.

During this period, Uxally will correct, at no additional cost, reproducible software defects directly caused by the delivered implementation and that prevent the system from operating according to the agreed specifications.

The warranty does not include:

New features or functionality.
Changes to the original scope.
Modifications made by the Client or third parties.
Issues caused by third-party services, APIs, hosting providers, or infrastructure.
Problems caused by incorrect use or unauthorized changes.

Ongoing maintenance, technical support, monitoring, and future development may be provided under a separate agreement.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Uxally's total liability for claims related to a specific project will not exceed the total amount paid by the Client for that project.

Uxally will not be responsible for indirect, incidental, special, or consequential damages, including loss of revenue, loss of profits, business interruption, or loss of data, except where liability cannot be excluded or limited under applicable law.

Nothing in these Terms limits liability resulting from intentional misconduct or gross negligence where such limitation is prohibited by law.

9. Cancellation

Either party may cancel an active project by providing at least 15 days' written notice, unless a separate project agreement establishes different conditions.

If the Client cancels a project, all work completed and approved expenses incurred up to the cancellation date may be invoiced and must be paid.

Payments already made are non-refundable unless the cancellation results from a material breach attributable to Uxally or unless otherwise established in writing.

10. Applicable Law and Jurisdiction

These Terms are governed by the laws of the Republic of Argentina.

Any dispute related to these Terms or to services provided by Uxally will be submitted to the jurisdiction of the competent courts of Azul, Province of Buenos Aires, Argentina, unless applicable law or a separate written agreement requires otherwise.

11. Changes to These Terms

Uxally may update these Terms of Service when necessary.

Updates will generally apply to future service agreements and will not retroactively modify active projects unless both parties agree in writing.

The current version will remain available on this page.

12. Terms Contact

For questions regarding these Terms of Service, contact us:

Email: [email protected]
Location: Azul, Buenos Aires, Argentina